Privacy Policy

Walker Land Company, LLC DBA Lake and Wood

Effective Date: January 1, 2026

Walker Land Company, LLC DBA Lake and Wood (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and protected when you interact with our website, services, and communications.

1. Information We Collect

We collect information that you voluntarily provide or that is necessary to provide our services, including:

Contact Information: name, email address, phone number, mailing address
Transaction Information: booking details, service requests, and payment-related data
Technical Information: IP address, browser type, device information, and site usage data
Communication Information: messages you send through forms, email, phone, or SMS

2. How We Use Your Information

We use your information to:

Provide, manage, and improve our services
Process bookings, inquiries, and payments
Send appointment confirmations, service updates, and relevant communications
Provide customer support
Meet legal and regulatory requirements

3. Mobile & SMS Data Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be used only to deliver customer support, messaging services, and business operations related to Lake and Wood.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text messaging services used to deliver our communications.

All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. SMS Consent and Communications

When you provide your phone number on our website, you may choose to opt in to receive SMS messages from Walker Land Company, LLC DBA Lake and Wood. SMS consent is collected through clearly labeled, optional checkboxes on our website forms.

We provide separate opt-in options for:

Transactional messages related to inquiries, appointments, services, or account activity
Marketing and promotional messages such as special offers, updates, or event information

By selecting an SMS consent checkbox, you expressly agree to receive the type of messages described next to that checkbox. Consent to receive SMS messages is not required to use our services.

SMS messages may be sent using automated technology. Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us using the information provided below.

We do not sell, rent, or share SMS opt-in data or consent with third parties for marketing purposes. This information is used solely for delivering requested communications and supporting business operations.

5. Cookies and Website Technologies

Our website uses cookies and similar technologies to ensure the website functions properly and to improve user experience.

These technologies may automatically collect limited technical information such as IP address, browser type, device type, and general site usage data.

We use this information to:

Maintain website security and performance
Understand general website usage patterns
Improve website functionality and user experience

We do not use cookies or tracking technologies to collect SMS consent data, and we do not share SMS-related information with third parties.

You can control or disable cookies through your browser settings. Some parts of the website may not function properly if cookies are disabled.

6. Information Protection

We use administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure. While no system is 100% secure, we take reasonable steps to protect your data.